4 main reasons employers monitor their workers

According to the 2007 “Electronic Monitoring & Surveillance Survey” from the American Management Association (AMA) and the ePolicy Institute, about 73% of employers in the U.S use computer monitoring in the workplace. This is a significant number. But what is the purpose behind this? Why are employers doing it? With over 20+ years of experience in the field, we have done extensive research and found that these are the four main reasons prompting businesses to monitor their workers:

1. Improving employee productivity

The US Bureau of Labor reported a decline in employee productivity in 2016. Why did this happen? The reason is pretty straightforward. When employees sleep on their duties, there’s a deadtime effect: they’re not just wasting the company’s time. They’re also wasting money.

“Low employee productivity can be harmful to a business. The impact might be so significant that it brings down a particular project or even ruin the business's reputation and, as a result, lose customers. Creating a highly productive environment is important for both sides – the business and the employees.” NesterSoft Inc. CEO Kirill Nesterenko.

2. Measuring how workers spend their time

The typical full-timer is paid for approximately 8-9 hours of work each day – but he or she is wasting between 60 to 290 minutes. Imagine how much money this time waste could cost a business. Let’s use a real-life scenario: A case study conducted by WorkTime revealed how employees of a Dutch business travel club spent their work hours unsupervised. Being a highly productive business-owner, Jennie K. is often on-the-move. A small team of office employees was suspected of being much less productive, either by being idle or by engaging in personal internet activities whenever the club owner was away (according to statistics, non-work related Internet surfing results in up to a 40% loss of productivity each year for American businesses). This is just one out of many cases that employers face every day in the workplace. How can an employer know the number of hours his employees are putting into work?

Employers can get a true picture of the exact working hours of employees with the help of employee monitoring software.

Offices/companies use functional employee monitoring software like WorkTime in a very simple way. They monitor computer idle time along with personal Internet and software use. On most occasions, employees are usually informed about the deployment of this type of software. If workers know that they are being monitored, they are much more likely to refrain from inappropriate internet use or unsolicited personal time and focus on their work.

The answer is obvious. To prevent huge losses in the long run. Businesses are focusing on the bigger picture and paying small price to get employee monitoring software.

3. Evaluating in-house and remote staff performance

You'll be amazed how employee monitoring software can synchronize your work even across time zones, enable you to focus on office and remote employees’ operations, point out mistakes, make proper adjustments, or take corrective action. When performance checks are carried out using employee monitoring software, employers can identify who the cyber slackers are and spot shortcomings on time. They can also see what employees are currently working on and guide them to prioritize projects. Additionally, managers can recognize who is doing a great job and hitting performance targets. Employees would be provided with real-time, tangible examples of high performance and areas for improvement. Training materials or sessions may be tendered to address challenges better and boost activity in the long run (source: This article from customerthink points out).

4. Protection of company’s data from disclosure/theft

Sadly, data theft is prevalent in the business world. Resentful employees who have access to computer files containing trading secrets or proprietary information could conceivably steal and distribute the information to competitors causing great harm to the company in the process. Here’s another real situation. In 2018, A company filed a lawsuit against an executive for breach of contract, misappropriation of trade secrets, and stealing many files. It was alleged that the files included personal data of the company’s client: actual credit card numbers, names, dates of birth, Social Security numbers, addresses. These documents contained personal information of around 143 million Americans (Sourced from Forbes). Exposing important assets, sensitive information, and trading secrets can destroy careers and companies. The best way to avert this from happening in your company is to implement an employee monitoring solution, the correct features and configuration protect the company from insider threats – that is, against the leaking of sensitive or vital information.

Is it beneficial to my business to implement employee monitoring?

Yes, if used in accordance with your business goal. Employee monitoring software can yield great benefits. It plays a crucial role in improving the overall health of the business. Ensuring high productivity, safety, and better time management. All these could lead to a thriving business. The right employee monitoring software will help you achieve these major goals:

• Enable you to monitor almost 100 percent of work operations, including task execution, web/computer activities, and active/idle times, among others.
• Provide you with real-time reports that can change the entire work process and give you a better understanding of your work environment.
• Save you time and money.